oneworld Reporting And Data Manager

Job Description

Overview & Key Responsibilities

Job Title: Reporting & Data Manager
Department: oneworld Finance & Administration
Reports To: VP, Finance & Administration
所在地: oneworld offices – Fort Worth, TX

This position is open to member secondment or direct oMC employment.

Interested candidates should email their resume and cover letter by 2023年2月13日 to:

About oneworld:

oneworld© is a global airline alliance of 13 world’s leading airlines - Alaska Airlines, American Airlines, British Airways, Cathay Pacific Airways, Finnair, Iberia, Japan Airlines, Malaysia Airlines, Qantas, Qatar Airways, Royal Air Maroc, Royal Jordanian, SriLankan Airlines. Fiji Airways is a oneworld connect partner. Almost quarter of a century of working together, delivering a superior, seamless travel experience, the oneworld Alliance will celebrate its 25th anniversary in 2024.

At oneworld we are not just making travel better, we aspire to Travel Bright, with optimism, positivity, smartness, and intelligence. Our highly skilled and diverse team of professionals lead a variety of alliance activities working in collaboration with all our member carriers, accelerating the use of technology, innovating, and making travel more sustainable. Join us to shape the next chapter of the oneworld Alliance.

Job Objective:

The ‘Reporting and Data Manager’ is the management team’s resource for business intelligence and insights needed to support strategic decision making and keep a pulse on alliance performance. Reporting to the ‘VP, Finance & Administration’, the role is best suited to a self-starter who has a passion for telling a story through data, can comfortably work independently and can collaborate concurrently with multiple stakeholders. Key responsibilities will support the central management team through:

  • Collection, maintenance and reporting of data to measure alliance performance
  • Analysis of alliance network planning scenarios
  • Reporting and modeling support for the central management team including customer experience, marketing, membership, commercial/ corporate sales and digital

Suitable candidates will possess the following proficiencies:

  • Demonstrated ability to comfortably handle large data sets and distill that information into meaningful outputs
  • Experience with business intelligence tools utilising SQL such as Tableau and PowerBI is essential
  • Strong planning skills, and ability to independently prioritize work from a number of stakeholders located throughout the globe
  • Self-starter with a disciplined approach to achieving results and the ability to build strong relationships
  • A master communicator with the ability to explain complex concepts across all levels of the business, including the succinct conveyance of matters to board level executives
  • Multi-language capabilities and experience in international markets and work environments is a definite asset

Key Accountabilities:

  • Wide-ranging network planning analysis, including (but not limited to):

    • Forecasting traffic and revenue flows for airline route networks, scheduling, codeshare and membership scenarios
    • Quantitative assessment of revenue impacts related to addition of new members
    • Assessment of current and potential alliance network connectivity
    • Research and analysis on prospective member and competitors including codeshare analysis for the alliance and the industry
  • Maintenance of databases which support alliance reporting and measurement of performance metrics to support the following responsibilities:

    • Traffic and revenue flows for the airline industry overall and for specific carriers
    • Provide analysis and strategic input to help identify key markets and business activities
    • Independently produce periodic reporting to key stakeholders
    • Ensure accurate dashboard reporting is sustained and continuous improvements are made in-step with stakeholders
    • Produce alliance board reporting demonstrating key alliance metrics, including the ability to identify and articulate critical insights and executive summaries
    • Design, maintain and execute highly-disciplined processes to ensure data integrity, accuracy and timely delivery
  • Assist the Partnership Optimisation team to produce accurate and perceptive responses to opportunities presented by member airlines, new airline candidates, airport authorities, etc.

  • Develop operational business cases, board papers and presentation materials with meaningful insights
  • Coordinate with business leads to update oneworld’s annual KPI performance dashboard
  • Other ad-hoc requirement and analysis as needed

Skills, Experience, And Qualifications:

oMC core competencies (see below) plus:

  • University degree required with a major, or concentrated studies, in Marketing, Business, Transportation, Finance/Economics, Math, Operations Research, or a similar area
  • Prior airline experience in Planning, Scheduling, Finance, Revenue Management or Research departments is an asset
  • Excellent quantitative analysis skills are essential and experience managing SQL servers and business intelligence tools such as Tableau or PowerBI
  • Prior experience using network modeling “QSI” tools, IATA AirportIS or other scheduling and network planning platforms will be favorably considered
  • Strong written and verbal English skills, including the ability to express complex issues clearly and simply
  • Expert Excel, PowerPoint and Word skills are a must
  • The ability to confidently work with large amounts of data is required, including a demonstrated ability to document work processes while ensuring integrity and organisation of work products is maintained

oneworld Core Competencies:

Suitable candidates for positions at oMC will possess the following core competencies:

  • Strong planning and organizational skills, preferably with solid experience in an airline commercial or operational environment
  • Excellent team player who enjoys a fast-paced work environment and is comfortable with dynamic objectives in an evolving industry
  • Comfort in taking direction and input from many stakeholders, understanding the role is in a central team which provides analytics throughout the alliance’s operational functions
  • Working within the finance and administration team, be willing to proactively undertake responsibilities as required
  • Solid communications skills, which include excellent relationship building capabilities
  • Capable of applying a disciplined and methodical approach to work in a complex matrix organizational structure
  • Strategic thinker with the capability of simplifying and communicating complex concepts and situations
  • Proven experience of working cross-culturally and cross-functionally
  • Self-directed and able to meet deadlines with minimal supervision, technically competent to function with minimal administrative support
  • Preferred but not mandatory:
    • Multi-lingual capabilities especially Spanish, Japanese, Chinese or Russian

oneworld offers a great work environment, professional development, challenging careers, and competitive compensation. oneworld is an Equal Opportunity Employer. Employment decisions are made without regard to race, colour, religion, national or ethnic origin, gender, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

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