LATAM to leave oneworld effective 2020年5月1日

2020年1月31日

LATAM Airlines Group will end its membership in the oneworld® alliance effective 2020年5月1日, following the group’s decision to leave the alliance.

oneworld benefits for LATAM customers will be offered on oneworld flights up to and including 2020年4月30日. LATAM Pass members will not receive oneworld frequent flyer benefits offered by Royal Air Maroc, which joins oneworld effective 1 April. LATAM will not offer oneworld frequent flyer member benefits to Royal Air Maroc Safar Flyer members.

oneworld member airlines will continue to serve more than 30 airports in Central and South America, with more than 100 flights to and from the region daily, offered by American Airlines, British Airways, Iberia, Qantas, Qatar Airways as well as member-elect Royal Air Maroc.

A number of oneworld member airlines plan to maintain frequent flyer agreements with LATAM after 30 April. Customers are advised to contact their airlines or visit the airlines’ frequent flyer programme websites for more information.

For more information on oneworld benefits as LATAM withdraws from the alliance, please refer to the FAQs below.

よくあるご質問

Can I redeem award seats on LATAM as a frequent flyer of other oneworld member airlines?

Until and including 2020年4月30日, frequent flyer programme members across oneworld member frequent flyer programmes will be able to redeem miles/points for award seats on LATAM.*

LATAM Pass frequent flyer programme members may also redeem miles/points for award seats on oneworld carriers until and including 2020年4月30日.*

All redemption tickets that have been ticketed up to 2020年4月30日 remain valid for travel, however, customers will not be eligible for oneworld tier status benefits if travel occurs after 2020年4月30日.

A number of oneworld member airlines plan to maintain frequent flyer agreements with LATAM after 30 April. Customers are advised to contact their airlines for more information.

*Excludes Royal Air Maroc

Can I earn frequent flyer rewards and tier status points as a frequent flyer of other oneworld member airlines when I travel on LATAM?

Frequent flyer members in any oneworld frequent flyer programme will be able to earn rewards and tier status points on LATAM marketed and operated flights in accordance with the rules outlined by each member airline until and including 2020年4月30日.*

LATAM Pass frequent flyer programme members may also continue to earn rewards and tier status points on other oneworld carriers until and including 2020年4月30日.*

A number of oneworld member airlines plan to maintain frequent flyer agreements with LATAM after 30 April. Customers are advised to contact their airlines for more information.

*Excludes Royal Air Maroc

Can I access LATAM lounges as a oneworld frequent flyer?

Emerald and Sapphire tier members of all other oneworld airlines’ frequent flyer programmes may continue to use LATAM lounges until and including 2020年4月30日, in line with oneworld’s existing arrangements.*

LATAM Pass Black Signature, Black and Platinum cardholders will be able to use the lounges of other oneworld member airlines until and including 2020年4月30日, in line with oneworld’s existing arrangements.*

After 30 April, a number of oneworld member airlines plan to maintain frequent flyer agreements with LATAM, which may include lounge access. Customers are advised to contact their airlines for more information.

*Excludes Royal Air Maroc

Will I receive other oneworld benefits when I travel with LATAM?

Members of all other oneworld airlines’ frequent flyer programmes will continue to receive all other oneworld frequent flyer services and benefits (additional baggage allowances, priority check-in, boarding, waitlisting, etc.) when they fly on LATAM until and including 2020年4月30日.*

Likewise, members of LATAM Pass will continue to receive all other oneworld frequent flyer services and benefits when they fly on the other oneworld airlines until and including 2020年4月30日.*

A number of oneworld member airlines plan to maintain frequent flyer agreements with LATAM after 30 April. Customers are advised to contact their airlines for more information.

*Excludes Royal Air Maroc

I am a LATAM Pass member, will I receive oneworld benefits offered by Royal Air Maroc?

Royal Air Maroc will not provide oneworld benefits to LATAM Pass members, including but not limited to frequent flyer accrual redemption and top tier airport benefits, such as Lounge Access, Priority Boarding and Check-in, priority waitlist and standby, and access to priority baggage benefits.

I am a Royal Air Maroc Safar Flyer member, will I receive oneworld benefits offered by LATAM?

LATAM will not provide oneworld benefits to Royal Air Maroc Safar Flyer members, including but not limited to frequent flyer accrual redemption and top tier airport benefits, such as Lounge Access, Priority Boarding and Check-in, priority waitlist and standby, and access to priority baggage benefits.

I am a customer of oneworld fare products (oneworld Explorer, Global Explorer, and Circle Pacific). How will I be affected?

All sectors on LATAM and its affiliates booked and ticketed as part of a oneworld fare product remain valid even if travel occurs after 2020年4月30日, as long as ticketed on or before 2020年4月30日.

Customers flying on LATAM will not be eligible for oneworld tier status benefits if travel occurs after 2020年4月30日.

I have a ticket for a flight on LATAM, issued by a oneworld member. Will my travel plans be affected?

Tickets issued for travel on LATAM by other oneworld member airlines will remain valid for travel. Please contact the ticketing airline in case of any changes to your travel.

I have a ticket for a flight operated by another oneworld member, issued by LATAM. Will my travel plans be affected?

Tickets issued for travel on other oneworld members by LATAM remain valid for travel. Please contact LATAM in case of any changes to your travel.

For media queries, please contact press@oneworld.com

oneworld について

oneworld brings together 13 world-class airlines - American Airlines, British Airways, Cathay Pacific Airways, Finnair, Iberia, Japan Airlines, LATAM, Malaysia Airlines, Qantas, Qatar Airways, Royal Jordanian, S7 Airlines and SriLankan Airlines, and around 30 of their affiliates. Royal Air Maroc is on track to join from 1 April. Fiji Airways is a oneworld connect partner. Collectively, these airlines:

•Serve 1,100 airports in 180 territories, with 14,000 daily departures.

•Carry almost 550 million passengers a year on a combined fleet of 3,500 aircraft.

•Generate US$ 135 billion annual total revenues.

oneworld member airlines work together to deliver consistently a superior, seamless travel experience, with special privileges and rewards for frequent flyers, including earning and redeeming miles and points across the entire alliance network. Top tier cardholders (Emerald and Sapphire) enjoy access to more than 650 airport lounges and are offered extra baggage allowances. The most regular travelers (Emerald) can also use fast track security lanes at select airports.

oneworld holds three times as many “best airline alliance” awards as its competitors combined:

2020-01 oneworld awards plaque